Grand Wash Auto acknowledges10 years in the carwash industry with an interview video of the two Directors(and brothers) Ali and Lee Sadiku.
Ali and Lee reflect on the 10 year journey and share their insights, tips and advice on establishing and running a successful carwash business.
Among the highlights of the decade, both agree witnessing the growth of the business and customer satisfaction leads the way. With plans to establish and open other sites within Australia, these two agree the challenges met and the success of their Thornbury site will model future set-ups.
“Our success heavily relies on our team and we are grateful to those who were here with us at the beginning and of course to our existing team members whose commitment to service really does go above and beyond.” “comments Ali. “Listening to customers is key for any business success. We take that very seriously and it has absolutely contributed to where we are today” adds Lee.